Tenderloin Fine Food Ltd

Contact Us

2602 Universal Trade Centre
3 Arbuthnot Road
Central, Hong Kong SAR

Tel: +852 2877 2733
Fax: +852 2877 1359
e-mail: [email protected]
Our Guarantee
We guarantee our products to be of the highest quality available. If you are dissatisfied, we will replace the product, or refund your money. Please check the contents of your order upon delivery, and contact us within 2 days of delivery for any discrepancies.
Delivery Schedule
Please place your order with minimum 1 working day advanced notice. No same day delivery.
Cut-off time: Monday to Friday 2:45 pm; Saturday 12:00 pm.
Please note that the Delivery Date indicated on your Order Form and on the Auto Confirmation is not a confirmed Delivery Date. We will contact you to confirm the delivery date and details. The delivery schedule is listed below.


No deliveries on Sunday & public holidays.

Deliveries will be rescheduled in the event of Typhoon Signal # 8 or a Black Rainstorm Warning.

CHRISTMAS DELIVERY SCHEDULE 2017
12 & 19 Dec: HK Island, Fanling, Fo Tan, Hong Lok Yuen, Shatin, Sha Tau Kok , Sheung Shui, Sheung Shui Wai, Tai Po, Tai Po Kao
13 & 20 Dec: HK Island, Cheung Sha Wan, Ho Man Tin, Hung Hom, Kowloon Tong, Lai Chi Kok, Sham Shui Po, Tai Kok Tsui, Tsim Sha Tsui, Yau Yat Tsuen
14 & 21 Dec: HK Island, Discovery Bay**, Kam Tin, Kwai Chung, Kwai Fong, Ma Wan**, Siu Lam, Tin Shui Wai, Tsing Yi, Tsuen Wan, Tuen Mun, Tung Chung**, Yuen Long
15 & 22 Dec: HK Island, Clearwater Bay, Kowloon Bay, Kwun Tong, Lam Tin, Ma On Shan, Sai Kung, Tseung Kwan O, & Wong Tai Sin
22 Dec: Last day for HK Island Central Pier collections for outlying islands
23 Dec: South side and Pokfulam areas only (HK Island) (NO Mid-Levels / Central, Central Pier Collections /Shek O)
Cut-off date for 23 Dec deliveries: 20 Dec before 2:15 pm
24, 25 & 26 Dec: CLOSED
27 Dec: Cut-off date: 22 Dec before 2:15 pm
**Minimum order $1,000


Payment Terms
The total amount shown in the Shopping Cart is only an approximate. The final invoice amount (based on actual weights) plus delivery charges, if applicable, will be advised to you on the delivery date.

We accept payment by cash, cheque or direct credit to our bank account:

Account Name: Tenderloin Fine Food Ltd
Bank: HSBC
Account No: 043-275775-001
Please email/fax us a copy of the transfer advice.
Minimum Order Amounts
Minimum Order Amounts:

Hong Kong: HK$600; an $80 delivery charge applies for orders below

Kowloon & New Territories** (except Ma Wan & Tung Chung):HK$800; an $80 delivery charge applies for orders below

**Ma Wan & Tung Chung Minimum order HK$1,000

There will be minimum surcharge of $50 for deliveries to buildings without access to lifts.  Additional charges also apply to restricted areas.

Deliveries are also restricted to addresses within 30 metres of a legal parking space. If our driver is unable to legally park, please meet our staff at the closest legal unloading / stopping area to collect your order from our vehicle.

Reg # TR-11-001311 Restr Food Permit # 0318801821